Building Strong Internal Communications

Many organizations mistakenly think that all employees need to receive all messages. As for your goals, you may want to know what improved internal communication can do for your firm. You’ll need to begin by rethinking your internal communication processes. For this best-practice, you’ll need to conduct a detailed introspection.

  • It is best to not overload remote workers with messages, however, you shouldn’t cut messages short while talking about important issues either.
  • Consistently monitoring progress fosters responsibility and aids in refining your strategy as and when required.
  • An internal communications strategy is crucial for any successful organization, despite its size.
  • SoundCloud has open houses that anyone can announce and set up on the company’s intranet.
  • We also have tips on internal communications best practices and a bunch of internal communication examples to help make your internal communication campaign a success.

Companies that want to remain competitive must ensure they inspire and motivate their employees. Since these workhorses can be outshone by other employees, it’s often easy to overlook their contribution to the company. When it’s time to reward the top performer for the month or the quarter, make sure to acknowledge other employees for their efforts. One person can be the person at the top of the sales leader board and someone else can be acknowledged for other qualities that are valuable to the organization. Be sure that each person’s contribution is acknowledged to make it clear that their contributions are separate and that both are appreciated. Company events can be included in the “regular” e-mail messages employees receive.

Our colleagues in marketing are able to target messages and information to individuals based on a variety of criteria, yet most of what goes out to employees is one-size-fits-all. Your team is busy, so the last thing they need is an internal communications system that’s bothersome and full of friction. Fortunately, the rising focus on internal communications best practices has brought numerous software programs that make it simple and painless. Keep it that way to ensure your employees participate and actually enjoy it.


Craft compelling content and tools

From announcements and employee recognition to social media and news feeds, metrics dashboards, and conference room calendars, Enplug is powerful enough for any enterprise and easy to use. The slightest amount of praise can go a long way, especially in an age when employees want to feel valued and appreciated. It can be as simple as announcing individual or departmental successes through your chat software, internal newsletter or other channels.

  • Metrics on your internal comms depict your intranet usage and the utilisation of available tools.
  • Key performance indicators shouldn’t be utilized only to track progress.
  • For example, an employee promoting the brand on social media would be classified as external communications.
  • Something that worked well 5 years ago or even 1 month ago may not be the best strategy for your workplace today.

Workplace communication is about harmonizing and creating a rhythm for the team. Highlight the importance of data security in all communication channels. Ensure employees know how to safeguard sensitive information, especially when working remotely. These groups provide a platform for shared experiences and ideas, fostering a sense of community.

Have a Proper Internal Communications Plan

Regular, methodically planned messaging is vital for maintaining employee engagement and ensuring everyone is on the same page. Although technology has become an ever more common tool in the workplace, many business leaders fail to realize its full potential. As a consequence, info can quickly become lost amid the relentless tide of email correspondence or meetings. Weekly or monthly newsletters keep employees informed, from new hires to social events. With many choosing to skim through newsletters, remember to make headlines clear and direct to show their relevance to them.

What are the internal communication strategy pillars?

When employees trust their organization, they are more likely to act in its best interest, which can lead to increased efficiency and productivity. Just remember to keep your tone consistent across all channels so that you maintain your corporate communications identity. Employee experience platforms, like LumApps, will include employee recognition walls so managers and coworkers can send virtual shoutouts and awards to colleagues. Make a point of acknowledging employees who consistently distinguish themselves by making a concerted effort on the job.

Assess Your Current Internal Comms Strategy

How do you plan on finding out what people think of the news you just put out? It’s more than just a one-off problem; it’s about how your company approaches employee engagement. Establish a schedule for sending out company newsletters, project updates, and other important repeatable messaging so people know when to expect things.

Measure Engagement Levels and Effectiveness

Internal Communication Strategy is a comprehensive plan and framework designed to facilitate effective and efficient communication within an organization. Collaboration tools are designed to facilitate communication and cooperation among team members, regardless of their physical location. Video conferencing tools provide a way for team members to have face-to-face conversations, regardless of their physical location. However, selecting the right tools is critical for success in this area. Therefore, it is essential to understand which tools are most suitable for this purpose. Otherwise, they can collaborate online through a shared platform for sharing all information in one place, where everyone can visualize every single task at any time.

This will foster a sense of community and provide you with useful feedback. Use a combination of methods such as email, intranets, videos, face-to-face meetings, and anything else that works for your organization. The more channels you use, the more likely the message is to be seen and acted upon. Research proves that an engaged and motivated workforce is more productive and committed. So, engage employees with regular employee recognition, surveys, and provide opportunities for growth within the organization.

It is a vital channel that guarantees all employees understand the objectives of the company and their roles within it. Learn more about the definition of Internal Communications in our comprehensive article. An internal communication strategy is pivotal in pushing a culture where employees feel valued and integral to the success of the enterprise. This is a plan that outlines how an organization will effectively communicate with its employees. It includes goals, targeted messages, communication channels, responsibilities, and evaluation methods to ensure that employees are well-informed, engaged, and aligned with the company’s objectives. Fresh off the back of monitoring, you’ll need to make some adjustments to your internal communications initiatives.


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